The "COMPANY" refers to Rope Warehouse.
The "BUYER" refers to the purchaser of goods and services.
The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.
Not withstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full prior to dispatch.
Prices of goods and services supplied as of this date are correct but subject to market fluctuation and revision. Any oversea's orders shall be charged to the buyer at current exchange rates. The company has no control or liability over these rates.
The company's price list includes UK sales tax (VAT) at the current rate except on those goods that are zero rated or exempt from VAT charges (e.g. books). Oversea's customers do not pay UK sales tax (VAT) unless they reside in a European community, E. C. country. I.E. Belgium, France, Germany, Holland, Italy, Spain, Denmark, Sweden, Finland, Austria, Eire, Luxembourg, Portugal, and Greece. EC businesses registered for vat are exempt from paying vat providing they can provide their vat registration number (with country code). Proof of identity will also be required.
Fitness for purpose
The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever.
The companys liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.
To exchange or refund any item at Rope Warehouse you must complete a returns form which can be downloaded from the link below.
Please note that all of the fields on the form must be completed and sent along with the goods you wish to return. All goods must be returned in an unused and saleable condition within 14 days of purchase.
Refunded items will be credited to the account that you provided details for when making your order.
We aim to process and refund your return the same day that it arrives. However, during busy periods this can take up to 2 working days.
Returned orders must be sent to:
Mylor Yacht Harbour
THIS CONTRACT IS SUBJECT TO THE LAW OF ENGLAND AND WALES.